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Support
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Home Legendary Service Support .....................................................................................................................................
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Noramco’s culture of trust and respect, honesty and integrity, works wonders in attracting experienced, long-term employees who take pride in providing our customers with exceptional service. Legendary service is part of our culture and it’s the one reason many of our customers have been with us for more than 10 years.
Legendary service can be measured, too. As part of our quality program we measure key operating objectives related to order fill rates, response time, delivery timeliness, and information requests – and we maintain these key metrics at levels over 99%.
We make our legendary service available round the clock – 24 hours a day, 7 days a week. That way you can trust us to help you after normal working hours as well.
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"We’ve
helped electrical contractors get into the data side...
My background is network
design, so we were able to help an electrical contractor
specify and quote the job, give him installation training,
provide diagrams, meet with the end-user to satisfy their
questions, and once the job was done, provide the equipment
to test it. The client was very pleased and now the
contractor is doing more data work."
Calgary Montreal
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"We’re
pretty good at network design...
We do a lot of work for the
school board. For one installation we specified the
equipment they should be using for their network to get the
best performance, and brought it in for them. It was
installed over a weekend and on Monday morning 120 users
were on the new network. The network performed so fast they
still thought they were accessing a local disk drive!"
Noramco Montreal
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